Business Leadership, Administration, Contact Centre & Law

Business Leadership, Administration, Contact Centre & Law

Our Curriculum Suite

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Level 1 Certificate in Customer Service
Level 2 Certificate in Principles of Team Leading

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Business Leadership, Administration, Contact Centre & Law Sector

Based on n-ergy’s experience, business, leadership and administration qualifications provide
ex-offenders the opportunity to potentially work in a variety of roles such as marketing, ICT and customer care. Every organisation needs employees with these skills and we have experience of successfully delivering business, leadership and administration qualifications within libraries, chapels, education, kitchens, industries, gym and reception and with mentors and orderlies.

Career Opportunities

The sector offers many career opportunities for our learners on release in the following job roles: