Total Quality Management at n-ergy begins with every single member of the n-ergy team. Operating to ISO9001, n-ergy has continued to maintain sustainable growth due to the effective Quality Management System and the principles of plan > do > check > review and the hard work, commitment and dedication of everyone here. Our ISO9001 procedures provide the framework for ensuring and exceeding compliance with regard to our awarding body certification.
n-ergy is an approved centre with several awarding organisations to award vocational certificates and our dedicated verification team conduct internal audits in relation to our learning provision. We maintain Direct Claims Status (DCS) for all routes we deliver and have received positive feedback from External Quality Verifiers from our awarding organisations and funding partners on numerous occasions. These organisations include: Colleges, Training providers, Her Majesty’s Prison Service, Ofsted and Estyn.
As we seek to continually develop good practice in line with the Common Inspection Framework, ensuring new features of the framework are embedded in operational delivery.
SAR
Our annual Self-Assessment Report (SAR) provides a benchmark of achievement and assists in driving continual improvement in service delivery and success rates.
