At n-ergy, we are passionate advocates of giving ex-offenders a second chance. It is especially rewarding for us to receive personally written testimonials from learners who have learnt new skills and completed a qualification whilst in custody with the help and guidance from our team of regional assessors and view positive comments from our learners in their Learner Exit Interview forms on completion of their qualifications.
Here are as a selection of learner testimonials and success stories we would like to share with you:
Great comments taken from a Learner Exit Interview form, written by one of our learners in custody in a South Wales prison about his n-ergy assessor – July 2017.
“I found the course very informative and enjoyable plus the support from my Assessor was extremely helpful. In experiencing and also witnessing other inmates dealing with the n-ergy Assessors, I can only say that the courses, and people (n-ergy) are very positive and friendly.”
December 2016 – Feedback from one of our learners in a Midlands prison who has recently completed his QCF/NVQ qualification in PMO Level 2.
May 2016 – Feedback from one of our learners in a South Wales prison who has completed his PMO Diploma at Level 1 and Level 2.
May 2016 – Feedback from from a learner a Midlands Prison who has completed a BTEC level 1 in Customer Service.
February 2016 – Feedback from a learner in a Midlands Prison who has completed two QCF/NVQ qualifications: Food Preparation & Cooking L1 and Food Production & Cooking L2
February 2016 – Feedback received from a learner who is serving his sentence at a prison in the Midlands region who has completed a vocational qualification in Warehouse & Storage
November 2015 – Feedback from a learner who is serving his sentence in the North region who has written into n-ergy to tell us about his successful completion of his QCF/NVQ qualification in Performing Manufacturing Operations with the support of the n-ergy team.
October 2015 – Feedback from a learner who is serving his sentence in a South Wales prison who has written into n-ergy to tell us about his successful completion of two vocational qualifications gained whilst in custody: Cleaning & Support Service Skills (QCF/NVQ L2)and a BTEC level 1 in Customer Services
August 2015 – Feedback from a learner who is serving his sentence in a South West prison and has recently received his qualification certificate for QCF/NVQ in Cleaning and Support Services.
July 2015 – Feedback from a learner who is serving his sentence in a North East prison and has completed vocational qualifications in Food Production & Cooking (L2) and a BTEC level 1 in Customer Service.
July 2015 – Case study; our learner “Mr S” who is serving his sentence in a North East prison and has recently achieved a QCF/NVQ qualification in PMO Level 2 after overcoming difficulties with his poor reading and writing skills.
One of the prisoners who worked in the textile workshop was put forward by the manager for enrolment onto a QCF/NVQ course in Performing Manufacturing Operations Level 2. The learner explained that he had no previous qualifications and really struggled with the entry level required to work. The n-ergy assessor noticed that the learner was difficult to engage with because he seemed to put up barriers and also had a real problem with spelling and grammar.
Over a period of a few weeks the assessor came to the conclusion that the learner was a pragmatist type learner. This type of learner requires controlled experience, personal coaching and on the job training. Our assessor spent time with the learner both in the workshop and on the wing and helped the learner plan his aims and objectives. Our assessor also encouraged him to read a book about their shared boxing hero, Mike Tyson, and whilst reading, encouraged the learner to observe sentence structure and grammar more closely and use a dictionary.
By applying himself, the learner used the motivation of boxing books to kick start his reading and gained self-belief. Whilst completing the knowledge books, he had learned how to put pen to paper again and gain confidence in his own ability to read, write, spell and complete sentences with full stops.
Our n-ergy assessor said, “It was a pleasure to present [the learner] with the certificate, he was very proud. But most of all [the learner] had opened up and realised that he could achieve and I hope that he has continued to move forward with his development. If he had not enrolled he could still be left behind with no pathway, motivation or targets.”
July 2015 – Feedback received from one of our learners serving her sentence in a North prison who has successfully completed a QCF/NVQ in Performing Manufacturing Operations Level 2.
June 2015 – Feedback from a learner who is serving his sentence in a South West prison who successfully completed a QCF/NVQ qualification in Sustainable Recycling Activitie L2.
May 2015 – Feedback from a learner who is serving his sentence in a South West prison and has successfully completed a PMO Level Two Diploma and is eager to obtain more qualifications to help him gain employment on release.
Our assessor first met the learner in a Wood Assembly workshop who enquired about the qualifications that were available to him. The n-ergy assessor discussed what the learner could do and the learner explained that for most of his life, he missed out on education by losing a lot of time off school as he had been the main carer for his mother and father who both needed home care.
Unfortunately the learner had got involved with a “bad crowd” and as a result he ended up serving a sentence for commiting a crime. The learner told our assessor that as his mother was now in full time care, he is now focused on obtaining qualifications whilst in custody to set himself up for employment on release.
Our learner has now successfully completed PMO Diploma at level 2, producing excellent work and evidence and now wants to start Warehousing and Storage. He has also completed Functional skills English at level 2 and working on Functional skills Mathematics at level 2 with Weston College. The learner is now growing in confidence with his abilities and is motivated to turn around his life so he can go back to his family.