Our analysis of n-ergy’s Learner Exit Interview forms is carried out monthly and has once again shown outstanding results – this time for November.
All Learner Exit Interview comments are captured by the Quality Team to monitor learner feedback and provide supporting evidence for our self-assessment, quality improvement plan and also feed in to n-ergy’s ISO 9001 Committee that meet quarterly.
We have seen some fantastic feedback coming through lately and here are the statistics noted below:
100% of learners agreed or strongly agreed they enjoyed their course
100% of learner felt supported throughout their qualification
100% of learners felt they were treated respectfully
100% of learners agreed or strongly agreed they were regularly seen and they were given feedback to help them improve
85% agreed or strongly agreed their confidence increased
100% agreed or strongly agreed the course made a positive difference to them
Here are some of the comments given in November:
“The course was really good. The Tutors have a really good outlook on my work.”
“It’s helped me to understand the actual effects of body language in a quantifiable way and improve communication. Always a good experience with positive feedback and results.”
“Excellent! Good to learn new skills and refresh old ones. Very good support.”
“The course was quite pleasant considering I never have liked course work. The Instructor was really helpful as well.”
Our company mission: “To create exceptional learning and development opportunities that empower people and organisations to achieve their goals and aspirations.”