n-ergy are pleased to announce that on the 23rd July 2018, Sue Harding, our Quality Assurance Assessor (QAA) for matrix confirmed n-ergy Group continues to meet the matrix Standard. Sue commented that “n-ergy should consider entering the Assessment Services Standards Awards as they provide a very visible example of using the matrix Standard in the continuous improvement and development of their services for the benefit of their customer groups.”
n-ergy continue to strive for excellence across the company and in particular, with the service provided to our learners. Since our assessment in 2017, we have taken all of Sue’s recommendations on-board and have reflected on how we can incorporate these into our daily activities, strategic plans and employee engagement whilst remaining focussed on our learners. n-ergy continue to commit to the matrix Standards using the criteria to continually build upon our information, advice and guidance services.
We would like to thank our employees for their commitment and support in achieving this accreditation and our learners and partners for their feedback.
We look forward to our next surveillance visit in 2019.